5

I am happy and unhappy. Employees are always very nice and accomodating.....However.....I took my car in because it was making a noise. I don't believe the car was test driven, just idled into the shop. They never heard any noises. They changed belts for something to do. I paid approx. $360.00.The instant I drove the car away it made the same noise. I returned the car and they came up with that it needs a new transmission.(and it did) My only problem is that it never fails when I take my car anywhere, they do work on it and don't locate or fix the problem. I said its like me going to the Dr with chest pain and he cuts my boob off. I still have chest pain and he goes, "Ohhhhhhhhh!!!! It's your heart!!!" I paid for surgery to have my boob cut off. I's not new but still good. I want my boob back!!!!! You're not all bad. Just not all good.

Sorry. The belts (which were i terrible condition and coming apart) were making so much noise when we looked at the car that it was nearly impossible to hear any other noises. This was relayed and the belt replacement authorized.No other noises were heard on final road test. It wasn't until the vehicle sat outside for hours that the transmission started to make noise which we gladly diagnosed for no charge.

- Wrenchmasters AUTOPRO
5

I wish I could rate my experience greater then a 10. I own a Suzuki and my nephew owns a Volkswagen, his girlfriend has a Nissan (and they live in Red Deer). After my car was repaired I spoke so highly of the service, and facility, my nephew said he's going to check them out too! Friendly, knowledgeable help is rare anymore (especially for a woman with car trouble) and I was treated with respect and honesty. INCREDIBLE!

5

I find the staff courteous and friendly and knowledgeable. I have recommended Wrenchmasters to friends. I have no problems with any part of the service that I have received in the past 4 years, on either of our vehicles.

5

I am new to the area and needed a brake inspection and my rear tail lights looked at. I was referred by my neighbor who works in the automotive industry to call "Jeff at Wrench Masters he would take good care of me". I spoke with Jared on a Tuesday and he had me scheduled for an inspection by the Friday morning. Friday morning I called and told them I was going to be late due to unforseen circumstances and they assurred me it was not an issue to please come in they would look after me. I arrived an hour late feeling like a heel and was greeted by two very professional kind gentleman who swiftly took care of me and the issues with my car. I choose to wait to see what the inspection results were prior to leaving and was offered a coffee. I needed new front and rear brakes and Jared said they had the parts and could complete the job today if I wished and they would get me back to Sylvan Lake as well they sent someone to pick me up once my vehicle was finished!!! I will never take my vehicle anywhere else these guys have my business because they know how to treat a customer! I have always used Scott Kia the dealer where I bought my car and always left there feeling like a sucker for punishment ... never again thank you Wrench Masters and your awesome crew job well done! Tina Gainor

5

excellent service, quality work, friendly and helpful staff and great location.

5

Friendly professional staff. Jared

5

Great personal service as usual. Nothing but great praise for this shop and their employees

5

Was offered a ride to work before shop opened so i could get to work on time (7:00)

5

Great service. Good communication and follow-up.

5

Wrenchmasters is the right name for these guys!!